Entry-Level Set Up Tech and Parts Associate

Fraser Advanced Information Systems entry level Set Up Techs and Parts Associates are an integral part in the smooth delivery of new equipment for customers.  This is an outstanding opportunity for recent technical school or vo-tech graduates!

Responsibilities

  • Receive straight orders
  • Remove all packing material from equipment, install various options and add toner and developer
  • Conduct testing and adjustments to obtain best quality copies
  • Troubleshoot and correct problems when necessary
  • Complete required paperwork and prepare equipment for delivery to customers
  • Rebuild used multifunction equipment to manufacturer's specs and Fraser Guidelines
  • Check and clear each component and replace any worn parts
  • Assist and manage parts inventory, restock report and reorders for service technicians
  • Ship and receive parts from vendors and manufacturers
  • Courier parts to other branches when necessary
  • Responsible for warranty claims - core returns and tracking warranty claims
  • Assist with backorders

Qualifications

  • Ability to lift/push/pull 50 pounds frequently
  • Ability and desire to work on and repair electrical equipment
  • Outstanding customer service skills
  • Ability to deal with customers and service team and their demands
  • Graduation from a vocational school in electronics, automotive technology or small engine technology a plus

Benefits

  • Competitive salary
  • Comprehensive benefits package which includes medical, dental, vision, life and disability, vacation and paid holidays, 401k with company match and expense reimbursement
  • Comprehensive training program
  • Industry-experienced and tenured management
  • Long term career opportunities

Fraser Advanced Information Systems is a leading provider of office technology solutions and business process automation for 46 years.   With clients in all types of industries throughout the Mid-Atlantic region, Fraser helps companies digitally transform their businesses through the Internet of Things and Fraser's Smart Tool Set.  Through our Global Support Center based in our West Reading headquarters, Fraser can remotely manage the business processes and equipment of our clients - from copier meter readings to supply replenishment - via the cloud.  We provide services in document management, managed print, software solutions and IT and network support, and are an authorized dealer of Sharp and Canon multifunction devices (MFDs), copiers, scanners and fax servers.  Fraser is always searching for opportunities to deliver additional value among potential and current customers, working to make ordinary offices extraordinary.

To apply for this position, click here.