Eye-Opening Printing Stats That You Should Know



Printing is something that happens in nearly all offices, and we know that employees print a lot.  The Gartner Group recently estimated that as much as 23% of all help desk calls are printer-related.  That means that one in four of the calls on your IT staff is tied to how printers are functioning in your business.  This is extremely limiting on accomplishing your business's valuable overall IT strategy.  And it's not just time that is being wasted.  Imagine that your IT help desk gets 50 calls a day, and a printer-related help desk call takes 20 minutes to handle.  One quarter of those 50 calls equals 12 calls, and at 20 minutes per incident, that's 240 minutes spent just on fixing print issues!  You can do the calculations to see how much of your payroll is spent!

Gartner also estimated that the average office worker prints 10,000 pages per year, at an average cost of $725.  Now you might be thinking, there's no way I print 10,000 pages a year, but take a minute to think about all of the presentations, contracts, proposals and even emails you print, and then imagine the copies you made of those items.  It adds up pretty quickly.  If your company has 100 employees, at $725 an employee, that's a whopping $72,500 per year!

With managed print services through Fraser, you can take control of your print budget.  Managed print can reduce print costs by 20 to 30 percent, and here's how:

  • Reduction of hardware costs - right-sizing your printer fleet to what you need to have instead of what employees WANT to have can reduce this number by 25-60%
  • Reduction in wasted output - printing less pages means that 10,000 prints declines, and that's less you pay in any pay-per-click agreement
  • Reduction in energy consumption - with your printers taking a break, and having less of them, you can reduce energy costs by up to 30%
  • Reduction in toner consumption - not printing as much means less toner usage - up to a 20% cost reduction.

Are you ready to take the deep dive into your print budget and find ways to maximize your IT efficiency, improve security and make your print costs shrink over time?  Then it's time to contact Fraser.  Email us at                       mps@fraser-ais.com for more information.